Data Deletion Policy

Effective Date: July 21, 2026
Last Updated: July 21, 2026

1. Introduction

Welcome to BNK Services (“Company”, “we”, “our”, or “us”). As a professional Information Technology enterprise specializing in software development, cloud infrastructure, and data-driven AI solutions, we recognize that your data belongs to you.

Important Notice: The brand “BNK” is strictly an identifier for our technology services firm. We do not provide banking, financial, or loan services. We do not handle highly regulated financial sector data outside the scope of custom software development.

This Data Deletion Policy is an extension of our comprehensive Privacy Policy. It details your “Right to Erasure” (often referred to as the right to be forgotten) and provides a clear, step-by-step framework for how you can request the permanent removal of your personal or corporate data from our active systems.

2. Purpose

The purpose of this Data Deletion Policy is to ensure full transparency regarding the lifecycle of the data we collect. By establishing a formalized deletion protocol, we ensure compliance with global data privacy standards and provide our clients with absolute confidence in how their proprietary project data and personal information are securely disposed of when our business relationship concludes.

3. Scope

This policy applies to all forms of data collected, processed, and stored by BNK Services, including:

Personal Information submitted via our website (e.g., contact forms, newsletter sign-ups).
User Account data associated with our proprietary SEO tools or SaaS products.
Client project assets, databases, and source code temporarily hosted on our development servers.
Telemetric data and analytics tracking logs.

4. Definitions

To ensure clarity, please note the following technical definitions:

Data Deletion: The process of permanently and irrevocably removing data from our active databases and storage systems.
Right to Erasure: A fundamental privacy right allowing individuals to demand the removal of their personal data from an organization’s systems.
Active Systems: Our primary production databases, live servers, and active cloud storage buckets.
Cold Backups: Encrypted, offline, or archived copies of our databases used strictly for disaster recovery purposes.

5. The Request Procedure

If you wish to exercise your right to have your data deleted from BNK Services’ infrastructure, you must initiate a formal request.

5.1 Submitting a Request

All data deletion requests must be submitted in writing. Please send an email to privacy@bnkservices.in with the subject line “Data Deletion Request.” In your email, you must include:

Your full name and company name (if applicable).
The specific email address associated with the account or project data you want deleted.
A clear description of the data you wish to have removed (e.g., “Delete my SaaS user account” or “Purge all development databases from Project X”).

5.2 Verification

To prevent unauthorized or malicious deletion of data, we must verify the identity of the person making the request. Upon receiving your email, our security team will initiate a verification process. This may involve:

Sending a confirmation link to the registered email address.
Requesting verification of recent invoice numbers or project milestones.
In the case of enterprise clients, verifying the request with the designated corporate project manager.

We will not process any data deletion request until the identity of the requester has been successfully verified.

6. Deletion Timeline

Once your identity has been verified, BNK Services is committed to executing the data deletion promptly.

Standard Processing Time: We aim to process and complete all verified data deletion requests within thirty (30) days of the verification date.
Complex Requests: If the request involves deeply integrated enterprise data or requires dismantling extensive custom software environments, the process may take up to sixty (60) days. In such cases, we will notify you of the required extension within the initial 30-day window.

Upon successful deletion from our active systems, we will send you a final confirmation email.

7. Exceptions and Legal Requirements

While we deeply respect your right to privacy, there are specific, legally and operationally justifiable scenarios where we cannot immediately delete your data.

We reserve the right to deny or delay a deletion request if retaining the data is necessary for us to:

Complete a Transaction: If you have an active, ongoing software development project or an unpaid invoice, we cannot delete the project data or your billing information until the contract is fulfilled and settled.
Comply with Legal Obligations: We are required to retain certain financial transaction records, invoices, and tax-related data for a minimum period (typically 7 years) to comply with Indian tax laws and corporate accounting regulations.
Detect Security Incidents: We may retain specific server logs and IP address records to investigate ongoing cyber-attacks, fraud, or violations of our Acceptable Use Policy.
Establish Legal Defenses: We may retain communication records and signed contracts if there is an ongoing or reasonably anticipated legal dispute between you and BNK Services.

8. Backup Retention

BNK Services utilizes automated, geo-redundant backups to protect against catastrophic system failures and ransomware attacks.

8.1 How Deletion Affects Backups

When your data is deleted from our “Active Systems,” it is not instantly purged from our “Cold Backups.” It is technically infeasible to individually extract and delete specific user records from encrypted, monolithic database snapshots.

Your deleted data will remain securely encrypted in our backup archives for a maximum of ninety (90) days.
After the 90-day retention cycle concludes, the backup snapshot containing your data is automatically overwritten and permanently destroyed.
If a disaster recovery event forces us to restore an older backup within that 90-day window, our engineering team will manually re-apply your deletion request to the restored database before it goes live.

9. User Responsibilities

When requesting data deletion, you are responsible for:

Ensuring you have downloaded or backed up any proprietary project assets, codebases, or generated reports you may need in the future, as the deletion process is irreversible.
Providing accurate and timely responses during our identity verification process to prevent delays.

10. Company Responsibilities

BNK Services is responsible for:

Handling all data deletion requests with strict confidentiality and technical professionalism.
Ensuring that deleted data is “crypto-shredded” or otherwise rendered completely unrecoverable using industry-standard wiping tools.
Communicating clearly with you throughout the timeline of the deletion process.

11. Governing Law

This Data Deletion Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising concerning data privacy rights, compliance, or the execution of this policy shall be handled exclusively within our operational jurisdiction.

12. Updates to Policy

As data privacy laws (such as GDPR, CCPA, or local Indian data protection acts) evolve, so will our procedures. BNK Services reserves the right to update this Data Deletion Policy at any time. When we make material changes, we will revise the “Last Updated” date at the top of this document. We encourage clients to review this policy periodically.

13. Contact Information

If you have any questions regarding how your data is stored, require clarification on backup retention timelines, or wish to initiate a formal Data Deletion Request, please contact our compliance team:

BNK Services Privacy & Compliance Team
Email: privacy@bnkservices.in
Website: https://www.bnkservices.in/contact

This Data Deletion Policy guarantees that BNK Services handles the end of the data lifecycle with the same rigorous security and respect as we do during active software development.