Privacy Policy

Effective Date: July 21, 2026
Last Updated: July 21, 2026

1. Introduction

Welcome to BNK Services (“Company”, “we”, “our”, or “us”). We are an Information Technology company specializing in custom software development, web and mobile application development, AI solutions, and related technical services.

Important Notice: The name “BNK” is strictly a brand identity. We do not provide banking, financial, loan, deposit, or payment processing services, nor do we offer investment advice or engage in any RBI-regulated activities.

This Privacy Policy explains our practices regarding the collection, use, disclosure, and safeguarding of your information when you visit our website (https://www.bnkservices.in) or engage with our services. We respect your privacy and are deeply committed to protecting your personal data through strict compliance with this policy.

2. Purpose

The purpose of this Privacy Policy is to provide you with a clear, transparent, and comprehensive understanding of how we handle your personal and non-personal information. By utilizing our website and IT services, you consent to the data practices described in this document. If you do not agree with the terms outlined here, please discontinue use of our website and services immediately.

3. Scope

This policy applies specifically to information we collect:

On the BNK Services website.
In email, text, and other electronic communications between you and our website.
Through contact forms, service inquiries, and project consultation requests.

It does not apply to information collected by any third party, including through any application or content (such as advertising) that may link to or be accessible from our website.

4. Definitions

To ensure clarity, we define the following terms used throughout this document:

Personal Information: Any information that identifies, relates to, describes, or is reasonably capable of being associated with a particular individual (e.g., name, email address, phone number).
Usage Data: Data collected automatically, generated either by the use of the website or from the website infrastructure itself (e.g., page visit duration, IP address).
Cookies: Small text files placed on your device to track usage patterns and hold session information.

5. Information We Collect

5.1 Personal Information

When you request a quote, schedule a consultation, or reach out for technical support, we may ask you to provide certain identifiable information. This typically includes:

First and Last Name
Email Address
Phone Number
Company Name
Details regarding your software or IT project requirements

5.2 Contact Forms and Email Communication

When you fill out a contact form on our website, we securely store the provided information to respond to your inquiry and provide the requested technical consulting or software development quotes. If you communicate with us via email, we retain the content of your email messages, your email address, and our responses to maintain a professional communication history and ensure quality service delivery.

6. How We Use Your Information

We use the information we collect for various corporate and operational purposes, including to:

Provide, operate, and maintain our IT services and website.
Improve, personalize, and expand our website offerings.
Understand and analyze how you use our website.
Develop new software products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
Process your project inquiries and deliver custom software solutions.
Find and prevent fraud.

7. Cookies and Tracking Technologies

We use Cookies and similar tracking technologies to track the activity on our website and store certain information.

7.1 Analytics and Search Console

We utilize Google Analytics and Google Search Console to monitor and analyze web traffic. These tools help us understand user behavior, optimize our SEO tools, and improve our website’s technical performance. Google Analytics collects data such as your IP address, browser type, and operating system.

7.2 Google Ads

We may use Google Ads to promote our software development and IT consulting services. Google Ads uses cookies to serve targeted advertisements based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting Google’s Ads Settings.

For detailed information on how we use cookies and how you can manage your preferences, please refer to our dedicated Cookie Policy.

8. Data Storage and Security

8.1 Data Storage

Your data is securely stored on enterprise-grade servers managed by trusted third-party cloud computing providers. We employ industry-standard database architectures to ensure your information is highly available and protected against unauthorized access.

8.2 Data Security

We implement robust technical, administrative, and physical security measures designed to safeguard your Personal Information. These measures include SSL/TLS encryption for data in transit, secure development practices, and strict access controls. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security.

9. Third-Party Services

In the course of providing our IT services, we may share your information with trusted third-party vendors who assist us in operating our website, conducting our business, or serving our users. These include:

Cloud hosting providers (e.g., AWS, Vercel).
Analytics providers (e.g., Google Analytics).
Customer Relationship Management (CRM) platforms.

We do not sell, trade, or rent your Personal Information to third parties for their marketing purposes.

10. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, enforce our legal agreements and policies, and maintain accurate records of our enterprise software projects.

11. International Users

BNK Services operates globally. If you are accessing our website from outside India, please be aware that your information may be transferred to, stored, and processed in India or other countries where our servers are located. By using our services, you consent to this transfer, storage, and processing of your data across international borders.

12. Children’s Privacy

Our website and IT services are strictly intended for corporate clients and adults. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us immediately so we can take necessary actions to remove that data from our servers.

13. Your Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data:

The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.

14. Data Deletion

You have the right to request the deletion of your Personal Information that we have collected and retained, subject to certain exceptions. Upon receiving a verifiable request, we will securely delete your personal information from our active databases. For a comprehensive explanation of this process, please review our Data Deletion Policy.

15. User Responsibilities

As a user of our website, you are responsible for:

Providing accurate and truthful information when submitting contact forms.
Maintaining the confidentiality of any project-specific communications.
Ensuring that any data you share with us does not violate the intellectual property or privacy rights of third parties.

16. Company Responsibilities

BNK Services is responsible for:

Handling your data with the utmost professional care and confidentiality.
Promptly addressing any privacy-related inquiries or concerns.
Maintaining transparency regarding any significant changes to our data processing practices.

17. Governing Law

This Privacy Policy and all matters arising out of or relating to it shall be governed by and construed in accordance with the applicable laws of India, without regard to its conflict of law principles. Any legal actions or proceedings related to this policy shall be brought exclusively in the competent courts located within our operational jurisdiction.

18. Updates to Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our technological practices, legal requirements, or service offerings. When we make changes, we will revise the “Last Updated” date at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

19. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our legal and compliance team:

BNK Services
Email: privacy@bnkservices.in
Website: https://www.bnkservices.in/contact

This document has been professionally drafted to ensure legal compliance and transparency for BNK Services’ IT operations.